Volunteering at The Dukes

Light Up Lancaster is looking for friendly and enthusiastic volunteers to take to the streets of Lancaster to support Light Up Lancaster 2025.

Volunteers will be on hand to distribute maps and brochures to festival attendees and provide a warm welcome, good knowledge of the city would be very helpful.

This is a fantastic opportunity to get involved with an exciting event, and to gain experience of working on a cultural festival.

Please Note: Most volunteers will be positioned in outdoor locations close to this year’s exhibits.

All volunteers must be available for the event on two or more of the following shifts: Thursday 6th November (5pm-7:30pm/7:30pm-10pm), Friday 7th November (5pm-7:30pm/7:30-10pm), Saturday 8th November (5pm-7:30pm/7:30-10pm)

Volunteers must be available to attend an information session on Monday 3rd November at 6.30pm-7.30pm at the Dukes Theatre. You will be sent further details on the training session after a successful application. All volunteers must be over the Age of 18.

Key Responsibilities for a volunteer

· Guiding, informing, and greeting; engaging with the audience to create excellent rapport.

· Being aware of and informing audience members about the events taking place on that evening, ensuring people have the best possible experience of the event.

· Collecting donations for future LUL events

· Reporting any hazards or potential problems to Volunteer Manager/ Security Team

· To follow closely the protocol given at training about how to respond to an emergency or difficult situation.

Please note you must be available for at least one full session across the weekend to volunteer.

Volunteers Participating in Light Up Lancaster 2025 will receive 2 x Complimentary cinema tickets to be used at The Dukes or Salt Ayre Swim Vouchers and an invitation to the Light Up Lancaster VIP event

If interested contact Caroline using the details provided below with your availability. 

Volunteers play a vital role in supporting The Dukes’ activity. We are grateful for the time and enthusiasm that our growing team of dedicated and passionate volunteers provide.

We have different volunteering opportunities available depending on where we are in the calendar year.

Front of House Usher Volunteers

We have a great team of approximately 50 permanent usher volunteers who donate at least 2 days or evenings a month of their time.

From tearing tickets at our cinema screenings to selling merchandise for theatre productions, this is a way to get involved and support your local theatre.

Marketing Volunteers

Our busy marketing team are always on the lookout for help in spreading the word about our vibrant and innovative theatre. For a free hot drink and a chance to socialise with other volunteers over some envelope stuffing or distributing leaflets around Lancaster, get in touch today.

DOWNLOAD YOUR VOLUNTEER APPLICATION HERE