Collecting your tickets

When you arrive, head to our Box Office to collect any pre-booked tickets, or you can buy on the night. Our Box Office team will be happy to help with anything you need, and can advise you about show running times, interval information and content advice. If you want to save time you can book online and use a print at home ticket so you can head straight into the auditorium. 

Eating and drinking

Our Café Bar is currently closed, but you can pre-order some drinks or snacks to enjoy during the film when you book your ticket.

Our cafebar offers a wide range of alcoholic drinks, soft drinks, homemade sandwiches, soups and cakes. You can also take advantage of a discount if you're a Dukes Supporter.

Accessibility

All of our spaces are fully accessible with the exception of The Round balcony. You can speak to our box office team ahead of your visit to get details or to book a wheelchair space, or you can visit our access page for more information.

What to wear

There is no dress code so come as you are and enjoy. We do suggest that you dress appropriately for the weather; especially if you're heading to one of our outdoor screenings or performances.

Opening and closing times

August 2020 onward (until further notice)

Mon: Closed

Tue - Sat: Our Box Office will be working at reduced hours, open from Tuesday – Sunday from 10.30am – 4.30pm. Screenings will start at the time advertised. Please arrive no earlier than 30 minutes before each screening to reduce queuing but in good time to be seated comfortably. 

Transport

The Dukes is a short walk from both Lancaster train and bus station and there is a cycle rack not far from our front door.