Collecting your tickets

When you arrive, head to our Box Office to collect any pre-booked tickets, or you can buy on the night. Our Box Office team will be happy to help with anything you need, and can advise you about show running times, interval information and content advice. If you want to save time you can book online and use a print at home ticket so you can head straight into the auditorium. 

Eating and drinking

Our cafebar is open before all performances and screenings, and offers a wide range of alcoholic drinks, soft drinks, homemade sandwiches, soups and cakes. You can also take advantage of a discount if you're a Dukes Supporter.


All of our spaces are fully accessible with the exception of The Round balcony. You can speak to our box office team ahead of your visit to get details or to book a wheelchair space, or you can visit our access page for more information.

What to wear

There is no dress code so come as you are and enjoy. We do suggest that you dress appropriately for the weather; especially if you're heading to one of our outdoor screenings or performances.

Opening and closing times

Mon - Sat: Opens 10am. Box Office and Cafebar close after the last film / performance begins.

Sun: Open 30mins before film begins / 1 hour before satellite screening or live performance begins. Box Office and Cafebar close after the last film / performance begins.


The Dukes is a short walk from both Lancaster train and bus station and there is a cycle rack not far from our front door.