Safety Measures

HOW TO GET TO WILLIAMSON PARK

DRIVINGFROM THE NORTH

Use M6 junction 34. Follow the brown heritage signs marked Ashton Memorial or Butterfly House which take you to Williamson Park.

DRIVING: FROM THE SOUTH

Use M6 junction 33. Follow the brown heritage signs marked Ashton Memorial or Butterfly House which take you to Williamson Park.

For Satnav: LA1 3DZ – this will take you to the Wyresdale Road Car Park

PUBLIC TRANSPORT

The park is a 30 minute walk from Lancaster Train and Bus Stations, and is situated on top of a hill. Please check your travel details online.

WHERE DO I PARK

There are two car parks in Williamson Park, but we recommend using Wyresdale Road. This is the largest and easiest to return to at the end of the evening.  There is free parking for disabled badge holders with no time limit. Parking charges after 5.30pm are £1.20

CAN I TAKE PHOTOS?

Photography is allowed, however, flash photography and prolonged filming of the performance are not permitted. 

WHAT IS THE SEATING LIKE?

Some scenes have seats to sit on, and some do not. You can bring along your own folding chairs or mats. There will be a designated area for folding chairs at each scene.

CAN I BRING A PUSHCHAIR FOR MY CHILD / BABY?

As space is limited and access can be difficult pushchairs are not allowed. 

DOES MY CHILD NEED A TICKET?

All children over 2 years require a ticket. Under 2's are free. 

HOW MUCH WALKING IS INVOLVED?

There will be slow guided walks of approximately 5-10 minutes between each scene. Some of these walks will be up and down steep slopes. 

ACCESSIBILITY

Alice in Wonderland visits 4 locations within the park.  Scroll down to view a map of the the locations and route we will be taking.

The route to each location will be along tarmacked paths which include some inclines.  

The terrain at each location varies from soft ground, gravel/track, and tarmac.  Each location includes an area of solid ground which is suitable for wheelchairs & rollators.

We offer free essential companion tickets where required...get in touch with our friendly Box Office to request one: 01524 598500 / tickets@dukeslancaster.org

The performance will have BSL interpretation on the 26th July.

WHAT TO WEAR

Warm outdoor clothing, appropriate footwear for all outdoor terrains, and waterproofs are essential. It is also advisable to bring sun lotions and midge spray.  

REFRESHMENTS

The Pavilion Café will be open until after the interval on show nights and will be serving hot and cold food options and soft/alcoholic drinks.

The coffee van and ice cream van will also be open and serving drinks and snacks located at the bottom of the Memorial steps.

Alternatively, you are welcome to bring your own picnic.

TOILETS

Accessible toilets are available at Wyresdale Road car park and at the Pavilion Café. 

The Wyresdale Road car park toilets are open from the start of evening straight through until after the end of the show

The Pavilion Café toilets and the portacabin toilets (between the Butterfly House & the Monument) will be open before and during the 1st half of the show & close after the interval

DOGS

We only admit assistance dogs to our performances.

WET WEATHER

We do perform in wet weather, so please come prepared. Very few performances are lost to bad weather, and we aim to carry on unless conditions put the safety of audiences or performers at risk. The earliest a decision about whether to cancel a show will be taken is at 7pm on the evening of the show and will depend on conditions in the park at that time.

ROUTE

Park Show Map

Terms and Conditions

When a performance is cancelled ticket holders will be entitled to equivalent replacement tickets for a future performance of this or any other Dukes production, to the equivalent cash value, subject to availability, to be booked within 1 year. No cash refund will be given (Law Reform (Frustrated Contracts) Act 1947). In the event of a last night performance being cancelled there will be no replacement performance of the show, above conditions apply.

Please also note the following:

  • The management reserves the right to refuse admission
  • Photography equipment, including mobile phones, is permitted but flash photography is not allowed. 
  • All tickets are non-refundable
  • Licensing conditions require that every member of the audience must have a valid ticket. Babies carried strapped to an adult in a sling/papoose or under 2's are exempt. 
  • Dogs are not permitted, except for assistance dogs.