Current Vacancies

Front of House Manager

39 hours per week.
£26,477 per annum

The Dukes is seeking a Front of House Manager to oversee the public-facing areas of The Dukes, ensuring a safe and welcoming environment for all patrons and visiting companies/artists.

Key Responsibilities

  • Train and manage a team of visitor experience assistants and volunteers, support management of the housekeeping team.
  • Act as the senior manager on duty during performances, overseeing audience flow, late admissions, and intervals.
  • Resolve customer enquiries and complaints professionally to maintain high service standards.
  • Support Head of Visitor Experience in operational duties such as building security and patron safety, including fire evacuation procedures and health and safety compliance; carrying out weekly/monthly checks in various areas.
  • Oversee bar/cafe and catering operations to maximise income and manage stock control.
  • Handle cash management, daily taking procedures, rotas and monitor staff training and welfare.
  • Ensure all public areas, including hallways and auditoriums, are clean, well-presented, and accessible.  Ensure visitors and companies to The Dukes are fully inducted to the buildings, covering facilities and procedures.
  • Coordinate with backstage teams, programming, creative communities and marketing department to align FOH activities with the programmed shows/films/workshops

For more information, please download the job pack below.

To apply, please send your CV, Covering Letter (up to 2 pages of A4) and the completed Equal Opportunities Form (found in the job pack) F.A.O Caroline Scott to: ask@dukeslancaster.org. If you have any questions about the position, please don't hesitate to contact via email or call on: 01524 598506

Interviews dates will be confirmed after shortlisting. 

Closing date for application forms: 12pm, Monday 16 March
Interviews:

Download Job Pack

Housekeeper

18 hours per week.
£23,809.50 pro rata

The Dukes is seeking a part-time housekeeper to join their team, responsible for maintaining high standards of cleanliness while ensuring the physical building remains safe and operational for audiences, visit companies and artists.

Key Responsibilities

  • Perform daily deep cleaning of all public and backstage areas, including the auditorium, dressing rooms and public areas.
  • Act as a key holder responsible for locking/unlocking the premises.
  • Adhere to COSHH (Control of Substances Hazardous to Health) regulations.
  • Monitor, order, and restock cleaning consumables.
  • Effectively report any relevant issues with buildings, fixtures, equipment and services.
  • Emergency cleaning support and any other duties which may reasonably be regarded as within the nature of the duties of the post as defined. 

For more information, please download the job pack below. 

To apply, please complete and return the Application Form, the Equal Opportunities Form (both can be found in the job pack) and your CV to ask@dukeslancaster.org with the subject "Housekeeper Application". If you have any questions about the role, please don't hesitate to get in touch by email or calling: 01524 598506.

Closing date for application forms: 12pm, Monday 9 March
Interviews:

Download Job Pack

Volunteer at The Dukes

Volunteers play a vital role in supporting The Dukes’ activity, and we are grateful for the time and enthusiasm that our growing team of dedicated & passionate volunteers provide.

We have different volunteering opportunities available depending where we are in the calendar year.

Find Out More